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Is Your Team Ready to Face Its Worst Working Day?

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Dave Greenberg works with organisations in high-risk/high-pressure environments who are looking for proven frameworks to swiftly transition from chaos to control when high-impact events hit.

Applying High-Stake Rescue Tactics and Frameworks to Ensure Your Teams Are Prepared for Your Worst Days

Keynotes, Workshops and Training

Workshops / Training

Hands-on workshops and training ensure your teams are prepared for any situation that arises. These are designed to enhance performance and safety and ensure that all of your teams—from the Board to the Frontline —understand what actions they need to take during any incident.

The four most popular workshops are:

  • Scenarios – Validation without Harm
  • Create Competitive Advantage Through High-Performing Teams
  • Minimise Chaos and Overwhelm During Critical Responses (Crisis and Incident Management)
  • Workplace Health & Safety – Learning from Our Worst Days

Minimise Chaos and Overwhelm During Critical Responses

Keynotes

When everything is a crisis, nothing is a crisis! 

How would your organisation react if your CEO didn’t wake up from their sleep, you were hit by a cyber attack, a major storm destroyed your office, or any other critical incident struck?

Organisations that are not prepared usually enter crisis mode, which leads to chaos and overwhelm for their teams, clients, and stakeholders!

On one of my worst days on the rescue helicopter, a person we had just rescued off a disabled yacht fell from our rescue harness and back into the raging sea below, where we quickly lost sight of him. It was a horrible moment for us (and him!), but we found and rescued him again thanks to remaining calm and in business-as-usual mode.

Dave’s keynotes prepare organisations for their worst working day, using stories from the rescue helicopter to bring the lessons and frameworks to life.

Keynote

FROM CHAOS TO CONTROL

From Chaos to Control 

When things go wrong, as they undoubtedly will, your organisation (regardless of its size) needs to be able to deal with the situation effectively.

Step one needs to be an effective assessment of the situation. Is this truly a problem? Can it be handled as business-as-usual (BAU), or do you need an incident management team, or, is this truly a crisis? 

Be warned – When everything is a crisis, nothing is a crisis!  

On one of my worst days on the rescue helicopter, a person we had just rescued off a disabled yacht fell from our rescue harness and back into the raging sea below, where we quickly lost sight of him. It was a horrible moment for us (and him!), but thanks to remaining calm and in BAU mode, we found and rescued him a second time. It was all handled by the team in the helicopter in real time. Our CEO and governance weren’t consulted – they did their jobs when they ensured we had the money for the right equipment and training. And once the rescue was completed we not only identified lessons, but we implemented change – which is how we knew the lesson was learned!

Takeaways from this keynote include:

  • An understanding of the difference between business-as-usual, an incident and a crisis
  • The importance of separating governance from your assessment, incident and crisis management teams
  • Strategies to strengthen organisational resilience through a proven framework to prepare for, respond to and recover from any incident or crisis.
  • Six questions a team can use to assess any situation, create understanding and determine priorities.
  • Four steps to ensure the physical safety of team members during an incident

Dave was the keynote speaker for our ServiceIQ Business Briefings, which involved 14 events from one end of the country to the other.

He was entertaining and interesting, and the feedback after each event was excellent, with people finding Dave’s talk engaging and well worth their time attending.

Dave is very easy to work with, taking on board the purpose of the event and integrating this into his keynote as appropriate. He also adapted his talk and style to each venue and audience size, whether a big crowd in Auckland or a more intimate group in small centres. As usual with these things, there were last minute issues, none of which phased him.

Highly recommended.

Gary Bowering

Marketing and Communications Manager, Service IQ - New Zealand

His ability to captivate the audience and impart valuable lessons left a lasting impression on everyone present.

Sally Dunbar

CEO, IIA NZ

Let’s chat about how I can assist your organisation to be better prepared, before your next worst day strikes!

 

 

 

 

 

Let's Have A Chat, Before Your Next Worst Day!

Dave Greenberg

With over 25 years of experience as a rescue crewman on the Westpac Rescue Helicopter in Wellington, New Zealand, Dave Greenberg has seen it all. His extensive background includes serving as a Response Manager on New Zealand’s COVID-19 Outbreak Response Team. Dave’s unique experience makes him a sought-after incident/crisis management keynote speaker and trainer.